CJP's reply

Hi Julie,



Thankyou for your correspondence on the 14.07.11, please find to follow information in relation to the issues you raised in your email below.



· The glass shelves in the refrigerator are tempered safety glass and should be a safe option for Sue in her unit. Alternatively the glass shelving could be removed from the refrigerator as an immediate solution if needed. Sue’s fridge will also initially be locked at all times with access provided only during staff supervision.

· All units are equipped with locked cabinets for storage and security. The kettle and toaster in Sue’s unit will be placed in these lockable cabinets until they are required and will be returned and locked after each use. Procedures are in place so that staff check unit cabinets and locked areas, when she accesses these items, prior to leaving Sue’s unit. Sue will also have access to the kitchen within the common area and staff unit. This space will only be used when staff are present, the kitchen in this space has been modified to ensure safety for all and kitchen equipment such as toaster, kettle etc will also be locked away.

· Plates and cutlery were purchased with staff and client safety in mind so are for example shatterproof and less likely to inflict serious harm if used for purposes other than those intended. All cutlery and plates will also be in lockable cabinets and be used only during times of necessity.

· The service provider has already purchased linen and towels and these are available on site. Sue’s unit will have her linen and towels ready when she moves.

· The unit has been funded by the CJP and there is a purchasing and planning team that continues to work with the service provider around the funding parameters.

· Options to make the fencing higher on the side of the property are being considered and progress on this will be provided when available. There are unit procedures in place for staff to monitor and physically check the property perimeter on a regular daily basis and the unit is staffed around the clock to provide appropriate support to clients.

· Sue’s shutters will be operated only by staff and after further consultation with all stakeholders plans will be put in place for Sue to learn to operate and access them independently.



Thanks for the email.



Kelly