got my reply

Dear Julie,

I hope this clarifies some of you concerns. I would like the opportunity to talk with you again regarding the current issues also to try & reassure you that we will do all that is necessary to make Sue’s new move very positive and rewarding for her, I will ensure that all appropriate levels of staff resources for Sue and the other 2 women at the program are adequate at all times.

Is the Rn still going to be employed?
The Executive Director, Office of the Senior Practitioner, in consultation with Lifestyles Solutions has approved 14 hours per day for a registered nurse to be on site based at the Montrose program for Sue’s care only. This is not a shared staffing resource with the other 2 women who currently reside at the program.

The Community Justice Program has also funded Lifestyle Solutions to appoint a Psychologist full time 5 days per week based on site at Montrose.

There are also 2-3 disability support workers per shift (3 shifts per day).


What are the day activities for Sue, how often and who will do them? Is it separate staff to her staff?
As far as possible we have tried to replicate Sue’s daily activities as it currently is at Kanangra. The house staff on shift will be able to support Sue and participate with her in those activities. In addition, CJP has also funded another service provider (PSA) who can be utilised for day program activities. This is provided by Sunshine Homes.


What is the ratio of staff to Sue to the whole centre?
When Sue moves in she will be the third person living at Montrose. There will be 3 staff on shift during the day and 2 staff on shift overnight.

The housing/funding model changed, what funding is left?
Ageing, Disability and Home Care fund Lifestyle Solutions to operate the Montrose program as an Intensive Residential Service. Funding benchmarks are not for public disclosure. Lifestyle Solutions are funded for placements not individuals as per benchmark regulations.


How do you propose that Sue will do her daily walks?
Sue can exercise on site. There are also 3 parks close to the property where Sue could go walking with staff. Discussions have also occurred in relation to having a treadmill in the Recreation Area that Sue would have supervised access to.

How is Sue going to visit her friends at Kanangra? How is Sue going to maintain contact her friends both staff and other clients at Kanangra?

We have documented plans for Sue to visit Kanangra to maintain those relationships e.g. attending concerts and Christmas parties. Her friends are also welcome to visit her. Regular contact can also be maintained with phone calls and mail. We also have the contact details of her friend that lives in the community so that arrangements can be made for the monthly catch-ups to continue. Montrose staff and vehicle will be available to facilitate these visits.

Regards Katrina