Ignorance is not bliss
Complaint:
CJP wants to move my sister Sue from Kanangra to Montrose. This complaint is about their lack of communication with me as Sue's advocate and family. Example: I was the only person not told that Dr Kavarah, the psychiatrist, refused to work with Sue. Also i was not told that the RN had been removed from the plan that was orignally proposed to me.
And even though I am supposed to get weekly updates this information about staffing was not told to me by the CJP. I found out from other sources and when I emailed CJP about how these issues are going to be addressed they igonre me unless I lose my temper.
The main point is if they kept me informed on everything I would not have found out from other sources and this would never have got to complaint stage.
Sue does not know about the move yet so it wouldn't be a good idea to mention it to her.
I want from CJP, and in relation to this complaint, everything via email because I believe we all need to be accountable.
Thank you
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