ADHC compliant

Ok so seeing ADHC complaints department have not repleid to me I have taken the next step. Below is an email i sent to the Ombudsmen, The Hon. Andrew James CONSTANCE, MP
Minister for Ageing, and Minister for Disability Services and The Hon. Barbara Mazzel PERRY, BA, LLB MP Shadow Minister for Disability Services. Why not just answer my emails, why ignore someone it makes no sense to be this rude and incompetent or does it just come down to plain old arrogance.

"Hello,

I have lodged a complaint with ADHC (Ageing, Disability and Home Care) about the CJP (Community Justice Program) Parramatta office on the 11.8.2011. I have not heard back from them.

The initial complaint about CJP was about why the workers assigned to my sister case (Sue Patterson) do not reply to my emails, why I seem to be excluded from very important updates to her situation (such as workers refusing to work with her) and why I have not been receiving my weekly updates. The CJP talk about making sure family are kept informed of what is going on but in reality it is merely lip service.

Now I want to know why ADHC has ignored that complaint.

Now that this has got to the point of me sending a complaint to the Ombudsmen I would like an investigation as to why the CJP are moving Sue at all. They tell me it is because she is on their books but in reality should she still be? She has served her sentence, she has housing, she is settled. They tell me it is because she is one of their clients but in their own mandate they state that: “This program is funded by the NSW Government for the provision of accommodation and support services for people with intellectual disability exiting the criminal justice system. Clients exiting correctional centres undergo a comprehensive assessment to determine the level of support required by the person. Etc.”

My sister is not exiting prison, she has been out of prison since 2004 I think, so how long will she be treated like an offender? As you can see CJP is meant to deal with people exiting prison, she is not. The CJP should be helping people who need a placement, especially if their parole depends on suitable housing. Sue served a much longer sentence than originally handed down to her simply because there was no housing for her and DADHC were refusing services at that stage. It was my partner and myself who fought for Sues accommodation.

Sue has housing now, furthermore it meets all of her very complex needs. The housing that the CJP are offering does not, clearly, as they are having problems finding staff able to cope with Sue's very high and complex needs. Sue has had seven previous DAHDC housing models that have failed.

Kanangra where she currently is has everything that Sue needs and is not scheduled to close until 2018 and will never close while Morisset hospital is open so why the rush to move her?

Thanking You

Julie Patterson"