Susie has an intellectual disability and behaviour problems and has been neglected by the system. Postings will include her history and her current situation, the politics involved and lack of services for her. Please tell us your horror stories about people with ID and BP. We would like to showcase how bad this problem is and how ordinary people at a grassroots level are unhappy with the way our most vulnerable people are treated. Use hounddoog@hotmail.com to submit you story to this blog.

Monday, August 29, 2011

Commonwealth Ombudsman’s office

Our ref: 2011-115685
Dear Ms Patterson
Thank you for your email of 25 August 2011 in which you complain about the Department of Ageing, Disability and Home Care (ADHC).

We cannot help you with this matter. The Commonwealth Ombudsman’s office investigates complaints about the actions of Australian Government agencies (that is, ‘Federal’ or ‘Commonwealth’ Government agencies). As ADHC is a state government agency, we cannot investigate your complaint.

The NSW Ombudsman can investigate some complaints about ADHC. You might want to contact them to see if they can help.

Yours sincerely

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